Cheshire West & Chester Council
Ageing Well Accommodation & Support Strategy Consultation
June 2022 – October 2022
Project specific privacy notice, 21.06.22
Ask for Research Ltd is a UK based market research company. The company’s details are as follows:
Company name: Ask for Research Limited
Registered address: Pell Wall Court
Pell Wall Market Drayton Shropshire
TF9 2AD
Telephone: 01630 658000
Email: info@askforresearch.co.uk
Website: www.askforresearch.co.uk
Company registration: 051673812
Year established: 2002
Ask for Research is committed to respecting and protecting privacy and personal information. Ask for Research complies with data protection law and its principles in respect of personal data. We collect personal and sensitive data for:
• Research
• Marketing and communications
• The purchase/sourcing of products and services.
For research projects where personal information is collated, Ask for Research may be either:
• The Data Controller (or joint data controller)
• The Data Processor (in the instance where Ask for Research’s client is the Data Controller).
For this project, Ask for Research is the Data Processor and Cheshire West and Chester Council is the Data Controller.
All information gathered by Ask for Research will therefore be available in full to Cheshire West and Chester Council.
There are 6 lawful bases that can be used to legally collect personal data:
• Compliance with legal obligations
• Consent
• Contractual necessity
• Legitimate interest
• Public task/public interest
• Vital interest
The lawful basis for this research project is: Legitimate interest.
Personal information that we may collate in relation to this project includes data generated through the following sources:
1. Consultation survey (online, hardcopy and telephone versions)
Respondent confirmation that you are happy to take part in the survey is secured prior to participation.
Overall survey:
Completing this questionnaire is voluntary and all the information you provide will be treated in the strictest of confidence. No information will be released that could identify an individual or household.
About you section:
Completing this section is voluntary and all the information you provide will be treated in the strictest of confidence. No information will be released that could identify an individual or household.
The answers you provide will only be used to help us consider where views differ. This will include asking you about; age, gender, location (post code), long term health issues or disability, sexual orientation, ethnicity and religious belief/faith.
Respondents need to confirm that they are happy to take part in this section of the survey and for their answers to be used in the way described.
Online questionnaire:
Hardcopy questionnaire:
Telephone interview
In addition to the survey information, personal information will be collated to undertake the interview and for any quality checking or referral purposes relating to the interview.
2. In person sessions with service users
Respondent confirmation that you are happy to take part in the survey is secured prior to participation.
The consultation will involve visits to service user locations and face-to-face interviews/discussions with service users, family members, carers and/or other interested parties.
Participating in these interviews/discussions is voluntary and all the information you provide will be treated in the strictest of confidence. No information will be released that could identify an individual or household.
Personal information will be collated to record and manage the consultation process.
Personal information will be stored securely in hard copy and on our IT system in-house at our UK office.
3. In person and online sessions with stakeholders/providers/organisations
Respondent confirmation that you are happy to take part in the survey is secured prior to participation.
The consultation will involve face-to-face consultations with individuals representing stakeholder, provider and other interested organisations.
Participating in these interviews/discussions is voluntary.
Personal information will be collated to organise and manage the sessions.
Personal information may be provided in response to questions or as part of the discussion.
Anonymity of individuals will be assured within the report and no organisation will be named without prior permission established by Cheshire West and Chester Council.
4. General and ad hoc enquiries and feedback:
The consultation invites open response to the consultation by telephone, email and post.
Anonymity of individuals will be assured within the report and no organisation will be named without prior permission established by Cheshire West and Chester Council.
Distribution, duration and destruction of data
All information and data generated through the consultations, both personal and non-personal information and data, are shared in full with Cheshire West and Chester Council.
Cheshire West and Cheshire Council (Data Controller) will use the data and information for the purposes of the consultation and for any further purpose as detailed within their privacy https://cheshirewestandchester.gov.uk/system-pages/privacy-notices/consultations-privacy-notice.aspx such as requests for a direct response, safe guarding or the need to reply to specific correspondence received.
Upon completion of the consultation activity which Ask for Research undertakes and upon confirmation from Cheshire West and Chester Council that they have secured all of the information that they require, we will securely destroy all information and data stored on our IT system.
With the exception of hard copy questionnaires, we will also securely destroy hard copy information.
Hard copy questionnaires are returned to Cheshire West and Chester Council or securely destroyed upon Cheshire West and Chester Council’s confirmation.
We only keep personal data for as long as it is needed. It is then deleted or destroyed. Personal data is:
An individual’s right under GDPR are:
Our Managing Director oversees our data protection policies and protocol and can be contacted to fulfil any of your rights under GDPR on:
Email: info@askforresearch.co.uk
Phone: 01630 658000
Address: Pell Wall Court, Pell Wall, Market Drayton, Shropshire, TF9 2AD
You also have the right to contact the Information Commissioners Office to file a complaint: Online: www.ico.org.uk
Phone: 0303 123 1113
Ask for Research Limited - Registered Office Pell Wall Court, Market Drayton, Shropshire, TF9 2AD - Telephone 01630 658000 Registered in England & Wales number 5167381 - VAT registration number 795 2660 90 - Established 2002
© Copyright Ask for Research Limited. All rights reserved.